Careers at Alpha
Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.
Available Positions:
Alpha Car Hire Operations
Vehicle Cleaner and Customer Experience Representative Roles - Tweed Heads
About us
Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.
Alpha Car Hire (ACH) strives to make road experiences easy and affordable through a commitment to providing the best customer experience.
About the role
Alpha Car Hire is seeking a Customer Experience Representative and a Vehicle Cleaner to fill our casual opportunities at our fast-paced Tweed Heads branch. You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The available roles will be worked in accordance with a seven (7) day rotating roster within the branch operating hours of Monday to Sunday 5am to 9pm.
Your role and responsibilities:
- Providing outstanding customer service by understanding and anticipating their needs
- Opening and closing rental agreements
- Selling additional over the counter rental products
- Managing reservations
- Checking for and recording vehicle damage and maintenance checks
- Cleaning and presenting passenger and commercial vehicles
- Movement of vehicles throughout the location and offsite for refuelling, maintenance, repairs or other location as required
- Operating the Customer shuttle service in a safe and professional manner while ensuring it is maintained to a clean and safe standard
- Ensuring compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
- General branch cleaning duties
Our benefits
A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).
About you
- Excellent communication skills and a positive ‘Can do’ attitude
- Strong customer service and sales skills
- Strong problem solving and complaint handling skills
- Ability to work both unsupervised and within a team
- Ability to multi-task and be highly organised with strong attention to detail while working in a fast-paced environment
- Strong track record of punctuality and attendance
- Flexibility to work weekdays, weekends and public holidays as required
- To have own reliable transport to and from the branch.
- Willingness to travel and work between locations
- A full and current relevant State driver’s licence
- Experience, although preferred, is not essential
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today !
Only short-listed candidates will be contacted.
Vehicle Cleaner - Mascot
About us
Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.
Alpha Car Hire is one of the largest independent car hire providers in Australia offering a wide range of quality vehicles at affordable rates all-year-round across our five locations nationwide.
About the role
Alpha Car Hire is looking for a Full-time Vehicle Cleaner to join our Operations team located in Mascot, Sydney. You will be responsible for ensuring vehicle cleaning is completed to a high standard resulting in a high-quality output to all customers. The available role will be worked in accordance with a seven (7) day rotating roster and required to work within the branch operating hours of Monday to Friday 8am to 5pm, Saturday to Sunday 8am to 3pm.
The successful candidate will be rewarded with hourly award rates per applicable award classifications alongside superannuation according to the Super Guarantee.
Your role and responsibilities:
- Cleaning passenger and commercial vehicles
- Vehicle maintenance checks
- Checking for and recording vehicle damage
- Movement of vehicles on and offsite for refuelling, maintenance, repairs, delivery to customers or other location
- Assisting with Customer Service tasks as required
- Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
- General branch cleaning duties
We can offer you
A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).
About you
- Vehicle Cleaning Experience is advantageous
- Excellent communication skills and a positive ‘Can do’ attitude
- Strong customer service skills
- Ability to meet or exceed targets and KPIs set
- Ability to work both unsupervised and collaboratively in a team
- Ability to multi-task and highly organised with strong attention to detail
- Thrives in a fast paced work environment
- Willingness to travel and work between locations
- A full and current relevant state driver’s licence
- Have own reliable transport to and from the branch.
- Be able to work weekends and public holidays as required
If this job opportunity resonates with your career aspirations, demonstrated knowledge, skills, and work experiences, please submit a one-page Cover Letter and CV specifying how you meet the key criteria listed within.
We ask all applicants to apply directly and thank you for your interest.
Only short-listed candidates will be contacted
Customer Experience Representative and Vehicle Cleaner - Eagle Farm
About us
Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.
Alpha Car Hire (ACH) strives to make road experiences easy and affordable through a commitment to providing the best customer experience.
About the role
Alpha Car Hire is seeking a Customer Experience Representative and a Vehicle Cleaner to fill our permanent full-time opportunities at our Flagship Eagle Farm branch. You will be responsible for attending to customers hire vehicle requirements ensuring our customers receive quality service and an experience they would repeat, share, or recommend. The available role will be worked in accordance with a seven (7) day rotating roster within the branch operating hours of Monday to Friday 7am to 9pm, Saturday to Sunday 7am to 7pm.
Your role and responsibilities:
- Providing outstanding customer service by understanding and anticipating their needs
- Opening and closing rental agreements
- Selling additional over the counter rental products
- Managing reservations
- Checking for and recording vehicle damage
- Cleaning and presenting passenger and commercial vehicles
- Vehicle damage and maintenance checks
- Movement of vehicles throughout the location and offsite for refuelling, maintenance, repairs or other location as required
- Operate the Customer shuttle service in a safe and professional manner while ensuring it is maintained to a clean and safe standard
- Ensure compliance and workplace health and safety risks and incidents are reported promptly and managed effectively
- General branch cleaning duties
Our benefits
A performance driven culture where your achievements will be rewarded with a market competitive remuneration and you will have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).
About you
- Excellent communication skills and a positive ‘Can do’ attitude
- Strong customer service and sales skills
- Strong problem solving and complaint handling skills
- Ability to work both unsupervised and within a team
- Ability to multi-task and highly organised with strong attention to detail while working in a fast-paced environment
- Be able to work weekends and public holidays as required
- Full working rights eligibility
- To have own reliable transport to and from the branch.
- Willingness to travel and work between locations
- A full and current relevant State driver’s licence
- Experience, although preferred, is not essential
If this this role sounds like an opportunity that compliments your current skills and experience and career development plans, Apply Today !
Only short-listed candidates will be contacted.
Alpha Finance
Management Accountant - Brisbane
About us
Alpha’s Founder has operated in the Australian vehicle industry since 2006 providing fleet services in meeting with consumer demand, and today controls separate Car Hire and Parking, Car Finance and Car Sales businesses.
The Alpha Finance SME enables customers to own a vehicle affordably with efficiency and is seeking a hands-on permanent part-time Management Accountant (16 hours a week) to provide the business with financial insights and analysis to support sound decision-making. The role is located at Alpha’s new head office in Brisbane’s CBD and reports directly to the Alpha Finance Chief Financial Officer.
The successful candidate will be solutions focused and at home in a fast-paced environment with daily display of Alpha values, honesty, accountability, respect, trust, loyalty and will be rewarded with a pro rated hourly rate based on annualised salary of $80,000-$90,000 plus super.
Key responsibilities
- Month end closing and reporting including reviewing profit and loss statements and making appropriate accruals/prepayments as required
- Maintain integrity of general ledger
- Accurate and timely preparation and reconciliation of accounting journals, bank and credit card transactions
- Assist with the preparation of balance sheet reconciliations and BAS returns
- Assist with developing and implementing internal control policies and procedures with the aim to drive efficiencies
- Respond to financial enquiries from both internal and external sources
- Preparing general ledger accounts analyses and producing monthly or ad hoc reports
- Weekly suppliers payments and AP tasks
- Payroll support and processing
- Providing supporting documentation for audit and tax purposes
Essential qualifications and skill requirements
- Minimum 3+ years accounting related experience is essential including well developed skills in analysis and interpretation of financial data.
- Experience working for SME businesses desirable
- Relevant tertiary qualifications
- Intermediate to advanced excel skills
- Is working towards completion of CA/CPA
- Familiarity with Accounting Software.
- Current knowledge of accounting standards, principles and practices.
- Excellent attention to detail, professional attitude and reliability
- Strong organisational and time management skills with the ability to adapt to changing circumstances and consistently meet deadlines
- Be able to work under pressure and thrive in a fast-paced environment
- Support team members through the sharing of knowledge and information
- Excellent communication and interpersonal skills with the ability to collaborate with stakeholders at all levels
- Willingness to learn and desire for continuous improvement
Benefits
A performance driven culture where your achievements will be rewarded with a market competitive remuneration and have access to diverse benefits including discounted products, wellness initiatives and an Employee Assistance Program (EAP).
If this opportunity excites you, please Apply Today with your Resume outlining your relevant work experiences, essential qualifications, and achievements.
We ask all applicants to apply directly and thank you for your interest.
Only short-listed candidates will be contacted.
Opportunities with Alpha
Customer-centricity
Our customers are the focal point of our interactions and decisions.
Connection
Connection – We work respectfully together overcoming challenges and celebrating successes
Diversity
We work to ensure diversity every step of the way in our people and offerings
Expressions of Interest
Not seeing your preferred role? Don’t worry, we’re always excited to hear from talented individuals. We’d love to take a look at your resume and keep it on file. You can send them through to people@alphacompanies.com.au.
Our Core Values
Alpha Car Hire is one of the largest independent car hire providers in Australia, offering a wide range of quality vehicles at affordable rates all-year-round, and is a leading brand of Gubecka Group.
Our Benefits
We are proud to offer a diverse range of benefits to help our valued members feel supported and like they can perform at their best. Our popular benefits include:
- Flexibility
- Reward and recognition program
- Career development
- Birthday rewards